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Privacy Policy

CamboFix – Phnom Penh’s Trusted Property Network

At CamboFix, your trust drives us. We’re committed to protecting your personal information while connecting Phnom Penh property owners with our 500+ vetted professionals. We will never share your data with any other party—that’s our ironclad promise. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our site, request quotes, or join our network. Backed by Campbell Digital’s enterprise-grade security, we prioritize transparency and compliance.

1. Information We Collect

At CamboFix, your trust drives us. We’re committed to protecting your personal information while connecting Phnom Penh property owners with our 500+ vetted professionals. We will never share your data with any other party—that’s our ironclad promise. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our site, request quotes, or join our network. Backed by Campbell Digital’s enterprise-grade security, we prioritize transparency and compliance.

Personal Details

  • Name, phone (+855 numbers), email when you request quotes or contact us via WhatsApp/forms.
  • Property address, service needs (HVAC, landscaping, etc.) for accurate pro matching.
  • Payment info if processed through us (rare—we prefer direct pro billing).

Network Pros

  • Background checks, skills certifications, insurance docs for vetting.

We never ask for sensitive data like passwords (use WhatsApp directly) or financials beyond quotes.

2. How We Use Your Information

Your data powers better fixes:
  • Service Delivery: Match you with vetted pros for plumbing, electrical, or security installs—99% on-time via AI engine.
  • Communication: Send quotes, updates, support via WhatsApp/email. 24/7 availability respected.
  • Improvement: Analyze trends (e.g., monsoon HVAC spikes) to expand our 2000+ project network.
  • Marketing: Occasional tips on Phnom Penh property care—with easy unsubscribe.

No spam. No selling lists. We will never share your data with any other party.

3. Sharing Your Information

We will never share your personal data with any other party. Limited, anonymized sharing includes:

  • Vetted Pros: Basic project details only (no names, phones, emails)—they bid blindly.
  • Partners: Campbell Digital for secure tracking; strictly anonymized, with your consent.
  • Legal Only: Authorities if required by Cambodian law (e.g., court orders).
  • Service Providers: Encrypted hosting, analytics tools bound by this policy—never your personal details.

All partners sign strict NDAs. Your name, phone, address stay exclusively with CamboFix.

4. Data Security

Campbell Digital’s protocols protect us:

  • Enterprise encryption (AES-256) for storage/transmission.
  • Firewalls, regular audits—no breaches in 2000+ projects.
  • Access limited to need (e.g., support sees quotes only).

No system is 100%—we mitigate aggressively to protect what we never share.

5. Your Rights & Choices

Cambodia data laws empower you:
  • Access: Request your data anytime via info@cambofix.com.
  • Delete: Erase quotes/history—impacts future matching.
  • Opt-Out: Unsubscribe emails; WhatsApp “STOP.”
  • Cookies: Browser settings control tracking.

Contact us within 30 days—we respond in 24 hours.

6. Third-Party Links

Our site links to pros, Campbell Digital, Jotform. We control none—their policies apply. We never share your data with them. Review before using.

7. Children's Privacy

No services for under 18. Parents, contact us if concerned.

8. International Data

Phnom Penh-based operations. No cross-border data sharing—all stays local.

9. Policy Changes

Updates posted here. Major changes emailed. Continued use = acceptance.